FAQs

Welcome to your website management guide! Here, you'll find answers to common questions about updating, maintaining, and optimizing your martial arts school website. If you ever need assistance, we're just an email or a message away!

  • How do I request or make updates to my website?

    You can request updates by emailing nick@winterbourne.io or by posting in our Facebook group while mentioning @Nikka Papa to ensure she is notified. If you need content, images, or pages updated, please provide clear details in your request.

  • How do I update my class schedule or add new classes?

    Please post in the Facebook group or email nick@winterbourne.io.

  • Can I change images, text, links, or videos on my website? If so, how?

    Please post in the Facebook group or email nick@winterbourne.io.

  • What happens if my website goes down or I experience technical issues?

    If you encounter any technical issues or if your website goes down, please post in the Facebook group or email nick@winterbourne.io, and we’ll resolve the issue as soon as possible.

  • How do I improve my website’s SEO and attract more students?

    Click here to learn more about our SEO service.

  • Can I integrate a payment system or booking system later?

    If you offer paid trials, your payment system and automations are already set up, and we just need your Stripe account to connect it. If you’re currently offering free trials and want to switch to paid ones, please contact us so we can set up the payment system and automations for you.

  • Who do I contact for ongoing support, and is there a maintenance plan available?

    For any support, you can reach out via email (nick@winterbourne.io) or post in the Facebook group (don’t forget to mention @Nikka Papa) for faster assistance. We also offer website maintenance services—contact us if you'd like to discuss ongoing support plans.

  • How can I get more traffic/visibility to our website?

    Click here to set up a call with Nick to discuss strategies for increasing website traffic.

  • Are there any e-mail/SMS campaigns included with our website?

    Yes, your website comes with basic automation for e-mail and SMS campaigns.

  • Do you offer a service to help with lead follow-up?

    Yes, we offer three levels of lead follow-up services. Click here to set up a call and learn more.

  • Do you provide custom graphics?

    Yes! Please fill out this form to learn more about our custom graphic design services.

Share by: